So who is in need of an anal stickectomy?

Well, other than various people both in real life and not-so-real life (and if you think this is directed at you in some way - you know what they say: "If the shoe fits...") the prize goes to the couple we had to deal with at work on Friday. After more than a decade in the wonderful world of customer service, some people still manage to surprise me with the amazing depths of their anal retentiveness. Not only did this woman come in and manage to be a total pain in the ass, but thirty minutes later her husband phoned in order to complain about how upset his wife is by our lousy customer service, sloth, and piss poor product line. All in all, these two managed to make three peoples lives miserable for over an hour - all because of an item that cost seventeen dollars and ninety nine cents.