An Open Letter

Dear People Who Pack The Products Shipped To My Store:

I understand that your job is probably one of the dullest on the planet, and appreciate the effort you put into making sure my product arrives at the store in good condition. I really do. I don't mind that you often pack ten boxes worth of product into twenty boxes I will pay shipping for. I don't mind the mountains of bubble wrap and cardboard I now find myself surrounded with. I don't even question your insistence on wrapping boxes - boxes filled with sturdy items wrapped individually in bubble wrap - in even more bubble wrap and then placing those bubbled boxes into even larger boxes. I merely chuckled when I found you had opened fifty two pre-packaged boxes of wine markers and individually wrapped each tiny wine charm in it's own individual layer of bubble wrap. Once I have removed all three hundred and twelve charms from their tiny plastic sarcophogus' I might not be as good humoured, but even so, I will try.

So after all of that careful packing, and wrapping, and taping (Oh, the tape! Packing tape has never met such dedication as yours!) I am left with a couple of questions.

Why, oh why, dear friend, after all of that - did you see fit to throw ceramic planters, with nary a trace of bubble wrap, three to a box? At least, I think they were three to a box, right now I am faced with six thousand shards of what I imagine were once ceramic planters.

Also, if you could explain how after using a hundred miles of bubble wrap to protect wrought iron and plastic and paper(!) napkins, the decision was made to toss thirty six unwrapped, unboxed, glass bottles filled with scented oil into a large box with one haphazard sheet of bubble wrap tossed into the top? So many bottles smashed that it soaked the bottom of the box and my floor. You can smell my store down the hall and around the corner. Or maybe just me, since although I have washed my hands three times, I still smell like a department store perfume counter. Was there any reason for this box full of smashy, smelly goodness? Was my box standing in the way of your coffee break? Did you run out of bubble wrap after such heroic efforts to swaddle the rest of my order? Or maybe you had merely had enough, and gently laid down your tape gun and walked out the door. An explanation of the logic would be wonderful, if you please.

Sincerely,

Your Devoted Retailer

PS: Any idea where the packing slip is?